Churn rate is a metric that directly affects a business' profitability. It illustrates the percentage of customers that stopped using your company's product or service during a certain time frame. As it costs more to acquire new customers than retain existing ones, businesses should place churn rate reduction at the forefront of their goals.
Solution Development Process
Includes a free consultation based on your business case
AI-powered Churn Prediction Tool Value
Our clients who have integrated the churn prediction tool into their systems have seen the following results:
allows to ingest and activate customer data in real-time
performs a weekly model retraining
delivers warnings and notifications about customers at risk of churn
offers validated business theories on churn drivers
provides a visual tool for marketing and analytical reports
maximizes the effectiveness of marketing actions
improves customer loyalty and retention programs
helps better manage customer relationships
allows identifying where in the lifecycle stage customers are likely to churn
attains accurate customer profiles
Accurate churn prediction has the power to drive profitability across various industries.
E-Commerce & Retail
Allows to strengthen relationships with existing customers and drive brand loyalty.
Marketing & Advertising
Helps develop campaigns with a real understanding of customer journeys, thus increasing the likelihood of customer retention.
Finance & Insurance
Enables the identification of factors contributing to churn in order to resolve underlying issues.